How can we help?

Answers to common questions. Didn't find what you need — write to us directly.

We respond within 24 hours

Frequently asked questions

Is it free?

Yes, while Trivo is in Beta — all tools are completely free. No credit card required.

Which games are supported?

Any games available on Steam. Paste a Steam page link — Trivo will pull the data automatically.

Where does the data come from?

Our own Steam catalog database (updated daily), YouTube Data API for videos, Reddit API for discussions and public gaming media sources.

How often is the data updated?

The Steam catalog and mentions across all sources sync automatically every day.

Can an influencer get access?

The influencer section is under development. Registration will open soon — stay tuned.

How can I reach the team?

Write to info@blackbalancegames.com — we reply within 24 hours.

Write to info@blackbalancegames.com — we read every email and reply within a day.